FAQ

• What is CreatorClub?

  CreatorClub is a streaming platform that makes it possible for anyone to watch hundreds of video lessons taught by industry-best instructors in the rewards-based crowdfunding field and beyond.

  Whether it be in building your website and tribe, planning and launching your campaign, marketing, advertising, and fulfilling your project, CreatorClub delivers a great online learning experience with instant, first-in-class search results.

  You also get access to an amazing community of like-minded entrepreneurs who are there to support, engage, and provide feedback on your product. Right from the first idea, prototype, or mock-ups all the way through crowdfunding, manufacturing, and delivery.

• What is included in the CreatorClub membership?

  Membership includes access to an incredible catalog of 25+ classes taught by some of the best instructors in their space, with dozens of more classes coming soon to teach you everything you need to know about planning, launching, running, and exiting a physical product business.

  Each class includes modules and corresponding video lessons that are 5-10 minutes long on average, along with great resources – cheat sheets, templates, swipe files, calculators, presentations, quizzes, homework, and recommended tools.

• Which classes are right for me?

  CreatorClub offers 25+ classes across a variety of categories. Every class has been designed to be accessible for people with little to no experience and advanced creators alike.

  With new classes launching regularly, you can learn and implement practical skills, tactics, and strategies for your product in stealth, upcoming, live, or already-ended campaigns. 

  The featured Success Path will guide you through every step of your own journey, regardless of where you are starting.

• Will this work for me and my product?

  If you have a physical product startup that you are considering launching through a non-traditional e-Commerce way in order to save time and money, get feedback from early adopters, raise funds for tooling and production, and deliver a great experience along the way, then this club is for you.

  You’ll learn how to validate your idea, build your following, plan and launch your crowdfunding campaign on Kickstarter and/or Indiegogo, exceed your goal, and then keep taking pre-orders until the time to deliver comes.

  You’ll also learn how to prepare for shipping, how to collect backers’ delivery information and preferences, plus advanced tactics on how to increase sales during your live- and post-campaign periods.

  We’ll be adding other classes on different topics that will help you transition to the next phases of your journey – e-Commerce, Amazon, Retail, Distribution, Taxes, Logistics, and many more!

  You’ll also get access to an invaluable community that will be there to support you at every step of the way. You’ll also meet creators in your own industry so you can connect, network, and grow together!

• Will this work for tabletop games?

  Although many of the same principles still apply, we currently don’t offer specific classes for tabletop game creators.

• How long do I have access to the classes?

  You have access to everything, as long as you maintain your monthly or yearly subscription for you and your team.

   

• Can I invite team members?

  Yes! We offer team-based pricing so your entire team (internal or external) can join, learn, and network!

  Every team member and 3rd party provider can be assigned classes, track their own progress, and complete their own tasks.

• Do I get access to all classes at once?

  Yes, you get access to all available classes, club area, resources, and deals at once. The classes are self-paced and can be accessed on any device.

• How much does CreatorClub cost?

  The regular membership is $99/month/member ($990 if paid yearly), but we are launching at a discount for Founding group members only.

  As we keep adding more content and improving the platform, the price will increase with every subsequent launch, so only early members get the discounted price.

• What does a Founding Members group mean?

  We have a big vision for where the club is headed, but before we get there, we are launching a Founding Member version of CreatorClub.

  You still get access to everything we outlined earlier and throughout the entire process, we will keep improving the platform, classes, club, and content with your feedback.

  Still, it is possible that some functionalities may not work as expected, some links might not open properly, some classes might not be up to the quality we hope or have promised, some resources may be incomplete or missing, and some of the content will be subject to change with future iterations.

  That’s why the Founding member version will allow us to bring CreatorClub to you quickly, so you can start learning and give us feedback along the way. Early members will always keep their entry pricing.

• Is CreatorClub open for enrollment all the time?

  We have one goal – for you to be successful. In order to achieve that, we will focus most of our time and efforts on getting results for our members, instead of constantly being on the lookout for new members.

  The club is open for enrollment 4 times a year, once every quarter, for a few days only. If a member cancels their subscription, they are not able to join again until the next enrollment period. Only existing members are allowed to invite creators to join the club once enrollment is closed.

• What if I want to cancel my subscription?

  You can do so at any time, with no strings attached. Keep in mind that anyone who cancels their membership in the meantime, will not be able to join until the next launch.

• How does the 30-day guarantee work?

  Our goal is to make sure that you have the best learning experience possible. If CreatorClub isn’t for you, then email us within 30 days of the date you purchase your subscription, and we’ll offer a full refund.

• How much support can I expect?

  Our team is here to answer any questions you may have.

  Our instructors will be available for questions and feedback in the club area.

  Our community will be an integral part of your success and the place where you’ll get the most help and support.

  We’ll run regular webinars and events to help you get the most out of your membership, get your questions answered and make constant progress. 

• Where can I reach you?

  Hit the chat button or send us an email at support@creatorclub.com

• When is the best time to join?

  Generally 3 to 6 months before the start of your campaign so you leave enough time for prep work, learning and implementation. If you’ve already launched your project on Kickstarter or Indiegogo, and you are looking for ways to manage, market and deliver the project, then you should join as soon as the membership is open!